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Centre writes to WhatsApp to withdraw new privacy policy

The Indian government has asked WhatsApp to withdraw the recent changes in the privacy policy of the messaging app, saying the Facebook-owned messaging platform’s proposed changes “make invasive and precise inferences about users”. Government of India, Ministry of Electronics and Information Technology (MeitY) has written to Will Cathcart, Global CEO of WhatsApp.

In its letter, Ministry of Electronics and Information Technology has said the terms & conditions and the proposed privacy policy are an ‘all-or-nothing’ approach of WhatsApp that forces users to accept the new terms & conditions and privacy policies, without giving an option to the users to opt-out of this proposed change of integrating user data with other Facebook companies. 

The ministry has also sought detailed answers to a set of 14 questions. The ministry has also asked a detailed information about its data sharing protocols and business practices.

The government has asked the company to provide details of difference between WhatsApp privacy policies in other countries and in India.

Also, the government asked the company to give details of the permissions and user consent that it seeks from users, and thereafter provide utility of each of these with respect to the functioning and specific service provided.

 “Does WhatsApp conduct profiling of Indian users on the basis of their usage of application? What nature of profiling is conducted?” , the government asked.

 Also, the government wants to know whether WhatsApp captures information about other apps running on the mobile device of the user? “If yes, what information is being captured by the app and what purpose is it being collected and used?”

Ministry has further asked WhatsApp as to why they have brought about such significant changes when the Parliament of India is already considering the Personal Data Protection Bill.

This Bill, which is at an advance stage of consideration by the Joint Select Committee of both houses of the Parliament strongly follows the principle of "purpose limitation" with regard to the data processing. Purpose Limitation simply means that companies can use the data of users only for that specific purpose which it has taken the consent of the users. This wide integration of data of Indian users with other Facebook companies would make it difficult for WhatsApp to follow this principle, if this Bill becomes a law soon.

The new WhatsApp policy will allow the messaging app to share more user data with Facebook, which is its parent company, as well as help it in roll-out an e-commerce component within the app.

WhatsApp updated its terms & conditions and privacy policies earlier this month, informing users that information from their interactions with business accounts will be shared with Facebook and third parties. Users were told to either agree the policy till 8 February 2021 or discontinue using the platform.

But now WhatsApp has delayed the introduction of the new privacy policy to 15 May from 8 February after facing a backlash.

WhatsApp had earlier said that, "its proposed policy update does not affect the privacy of your messages with friends or family in any way. The changes are related to optional business features on WhatsApp, and provide further transparency about how we collect and use data".

The company further said that, “we’re also going to do a lot more to clear up the misinformation around how privacy and security works on WhatsApp. We’ll then go to people gradually to review the policy at their own pace before new business options are available on 15 May".

 

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